Blue Ridge Palliative Care Services provides a team of experts in symptom management who will work in collaboration with your current healthcare providers with the goal of optimizing your comfort and wellbeing. Our team strives to maximize a patient’s quality of life through optimizing physical, mental, emotional, and social well-being.

Heather Wallace, RN, FNP-C

Nurse Practitioner

As Nurse Practitioner, Heather is a key part of our care team, working closely with our patients to manage symptoms and improve quality of life. She will collaborate with interdisciplinary teams and our patients’ healthcare providers to develop and implement individualized care plans to help address physical, emotional, and psychosocial needs.

Katie Case, MSW

Medical Social Worker

As our Medical Social Worker, Katie is here to support our patients and families with the emotional and practical challenges of serious illness, making sure they feel supported every step of the way. She helps connect patients with resources, provides counseling, and assists with navigating healthcare decisions or planning for the future.

Glenda Shifflett

Clinical Administrative Assistant

Glenda helps coordinate appointments, manages communication, and ensures our patients’ care teams have the information they need, with a goal to make your experience as seamless as possible.